What is intent and does it matter in our dealings with others?
I ask this question in the context of how often I meet people who feel they have been hurt by others, and more often than not, hurt by groups. How many people have we heard tell of feelings of ostracism in a group setting like school, church, work or family? So often people explain their absence from an environment as being related to how they were made to feel.
Now I learned awhile ago that we are responsible for our own feelings and frankly do not have the power “make” someone feel anything anymore than they have the power to “make” me feel something. Still we know what people mean when they say “I feel like an outcast here” or the like because we have all, at one point or another, felt something like this.
From the other side of situation the people who are being accused of causing certain feelings in an individual or group are often shocked to learn they are doing this. The do not believe they are in any way treating anyone poorly or differently and certainly not judgmentally. So then we absolve ourselves on a person by person basis because it does not intend to cause any harm.
Now we are at intent. If we cause hurt in others but we do not intend it are we in any way responsible for how others feel and the impact on them? Often when people learn that someone thinks they are responsible for making another feel a certain way they become offended because they had no idea the person felt this way.
The offense is what suggests that we do not feel we are responsible for others’ hurt feelings when we did not intend to hurt them. We are offended because we do not feel we did anything wrong.
Still I wonder if there is some responsibility…especially in group environments where a certain thought paradigm is generally accepted. Let’s use a school environment as an example. Let us say there is a school that has for years had an environment that fosters a level of social bullying. There is no physical violence but more of an unspoken rule that jocks and pretty girls do not befriend nerds and because everyone looks up to the jocks and pretty girls they begin to ostracize the nerds as well. Before you know it you have a culture that simply ignores or avoids a certain type of person. It becomes subconscious and without intent and when a nerd stands up in class one day and cries out that he or she can no longer take the poor treatment others are legitimately shocked because they really no longer even think about their actions…there is no intent.
Whether we intend to hurt or not is not the point. Is it not our responsibility to “know thyself”? Sometimes our ignorance is intentional both at an individual level and at a corporate level.
Perhaps – when someone says “I feel like I am not wanted here” we might want to listen to them and rather than decide they are not wanted because they are nerds and if they simply transformed into jocks they would be wanted, perhaps we should ask if there is something we can do about ourselves and the environment to help. Is it possible there is a systemic problem?
When someone complains that they feel left out and unwanted which is why you never see them anymore, maybe we should listen instead of defensively coming up with a laundry list of “good” reasons for why they feel this way. “Well they make it hard to connect” etc.
Let me speak now of an environment I know a little about. I have heard many people over the years who have nothing to do with church say that the reason they don’t is because they feel judged, unloved, condemned, isolated, even hated. When those of us who take church seriously hear such things we are shocked and sometimes offended because we truly do not intend any of those things for anyone – no matter who they are, what they’ve done, etc. etc. There is no intent and often because we do not have intent we do nothing about it and assume there is something wrong with the ones who are complaining.
Perhaps we really need to take responsibility even for things we do not intend. Perhaps (just perhaps) we do have an environment that makes people feel judged, hated, condemned etc and we need to change that and stop being defensive. The way to start that change is to simply listen to what these people are saying. To enter into their experience…no matter how difficult.
I read nowhere in scripture instances of Christ creating feelings of guilt, shame and condemnation in thieves, prostitutes, adulterers, murderers, hypocrites…rather he seemed to attract the very people who tend to run from our own corporate bodies. When Peter is confronted by Christ and asked to become a disciple he says “Get away from me Lord I am a sinful man” Christ takes that feeling of shame and looks at Peter and says “Don’t be afraid; from now on you will fish for people.”
Don’t be afraid…when we here from people that we scare them, that we offend them, that we make them feel ashamed, angry, hated etc. We turn to them and say “Do not be afraid because we are not here to judge, condemn, or create excuses…” Most importantly we do not wait for them to come to us, we emulate Christ and we seek them out and we break down the barriers with love and compassion.